Advertisement
Review Article| Volume 23, ISSUE 2, P101-107, February 2023

Experiences of Women With Breast Cancer Using Telehealth: A Qualitative Systematic Review

Published:November 11, 2022DOI:https://doi.org/10.1016/j.clbc.2022.11.001

      Abstract

      Breast cancer is the most prevalent malignant neoplasm among women. Its treatment comprises different strategies. Telehealth can ensure continuity of care in distant locations. This study aimed to synthesize qualitative evidence of women's experiences with telehealth during the treatment and follow-up of breast cancer. We performed a qualitative systematic review and meta-synthesis. The databases included in the search were: Pubmed, EMBASE, CINAHAL, and Web of Science. The search combined the terms: breast cancer, telemedicine, telehealth, and qualitative study. The studies included were: qualitative design and mixed methods studies with qualitative components. The COREQ Checklist assisted in assessing the quality of included studies and an adaptation of thematic analysis for the qualitative meta-synthesis. We included twelve articles in the review. In the meta-synthesis, 3 themes emerged. (1) Structure: simple design and space to obtain information but in need of adjustments. (2) Usability: about the benefits and limitations of telehealth. (3) Interaction with health professionals. Telehealth is an accepted strategy for the clinical care of women with breast cancer. Patients identified the need for improvements in structure, usability, and interaction.

      Protocol registration

      PROSPERO registration number CRD42021228326, registered 06/02/2021.

      Keywords

      To read this article in full you will need to make a payment

      Purchase one-time access:

      Academic & Personal: 24 hour online accessCorporate R&D Professionals: 24 hour online access
      One-time access price info
      • For academic or personal research use, select 'Academic and Personal'
      • For corporate R&D use, select 'Corporate R&D Professionals'

      Subscribe:

      Subscribe to Clinical Breast Cancer
      Already a print subscriber? Claim online access
      Already an online subscriber? Sign in
      Institutional Access: Sign in to ScienceDirect

      References

        • Sung H
        • Ferlay J
        • Siegel RL
        • et al.
        Global Cancer Statistics 2020: GLOBOCAN Estimates of Incidence and Mortality Worldwide for 36 Cancers in 185 Countries.
        CA Cancer J Clin. 2021; 71: 209-249
        • Ferlay J
        • Colombet M
        • Soerjomataram I
        • et al.
        Cancer statistics for the year 2020: An overview.
        Int J Cancer. 2021; (Epub ahead of print 5 April)https://doi.org/10.1002/ijc.33588
        • Waks AG
        • Winer EP.
        Breast Cancer Treatment: A Review.
        JAMA. 2019; 321: 288-300
        • Telehealth CC.
        Mobile applications, and wearable devices are expanding cancer care beyond walls.
        Semin Oncol Nurs. 2018; 34: 118-125
        • Wardley A
        • Canon J-L
        • Elsten L
        • et al.
        Flexible care in breast cancer.
        ESMO Open. 2021; 6100007
        • Ream E
        • Hughes AE
        • Cox A
        • et al.
        Telephone interventions for symptom management in adults with cancer.
        Cochrane Database Syst Rev. 2020; 6CD007568
        • Sirintrapun SJ
        • Lopez AM.
        Telemedicine in cancer care.
        Am Soc Clin Oncol Educ Book Am Soc Clin Oncol Annu Meet. 2018; 38: 540-545
        • Totten AM
        • Womack DM
        • Eden KB
        • et al.
        Telehealth: Mapping the Evidence for Patient Outcomes From Systematic Reviews.
        Agency for Healthcare Research and Quality (US), RockvilleMD2022 (Available at) (Accessed March 7)
        • Aapro M
        • Bossi P
        • Dasari A
        • et al.
        Digital health for optimal supportive care in oncology: benefits, limits, and future perspectives.
        Support Care Cancer. 2020; 28: 4589-4612
        • Kim HJ
        • Kim SM
        • Shin H
        • et al.
        A mobile game for patients with breast cancer for chemotherapy self-management and quality-of-life improvement: randomized controlled trial.
        J Med Internet Res. 2018; 20: e273
        • Galiano-Castillo N
        • Cantarero-Villanueva I
        • Fernández-Lao C
        • et al.
        Telehealth system: a randomized controlled trial evaluating the impact of an internet-based exercise intervention on quality of life, pain, muscle strength, and fatigue in breast cancer survivors.
        Cancer. 2016; 122: 3166-3174
        • Fjell M
        • Langius-Eklöf A
        • Nilsson M
        • et al.
        Reduced symptom burden with the support of an interactive app during neoadjuvant chemotherapy for breast cancer - A randomized controlled trial.
        Breast Edinb Scotl. 2020; 51: 85-93
        • McGrowder DA
        • Miller FG
        • Vaz K
        • et al.
        The Utilization and Benefits of Telehealth Services by Health Care Professionals Managing Breast Cancer Patients during the COVID-19 Pandemic.
        Healthcare. 2021; 9: 1401
        • Flemming K.
        The synthesis of qualitative research and evidence-based nursing.
        Evid Based Nurs. 2007; 10: 68-71
        • Flemming K
        • Booth A
        • Garside R
        • et al.
        Qualitative evidence synthesis for complex interventions and guideline development: clarification of the purpose, designs and relevant methods.
        BMJ Glob Health. 2019; 4e000882
        • Booth A
        • Mshelia S
        • Analo CV
        • et al.
        Qualitative evidence syntheses: assessing the relative contributions of multi-context and single-context reviews.
        J Adv Nurs. 2019; 75: 3812-3822
        • Garside R.
        Should we appraise the quality of qualitative research reports for systematic reviews, and if so, how?.
        Innov Eur J Soc Sci Res. 2014; 27: 67-79
        • Moher D
        • Liberati A
        • Tetzlaff J
        • et al.
        preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement.
        PLOS Med. 2009; 6e1000097
        • Page MJ
        • McKenzie JE
        • Bossuyt PM
        • et al.
        The PRISMA 2020 statement: an updated guideline for reporting systematic reviews.
        BMJ. 2021; 372: n71
      1. Zotero, Available at: https://www.zotero.org/, Accessed March 25, 2022.

        • Ouzzani M
        • Hammady H
        • Fedorowicz Z
        • et al.
        Rayyan—a web and mobile app for systematic reviews.
        Syst Rev. 2016; 5 (Epub ahead of print)https://doi.org/10.1186/s13643-016-0384-4
        • Harris PA
        • Taylor R
        • Thielke R
        • et al.
        Research electronic data capture (REDCap)—A metadata-driven methodology and workflow process for providing translational research informatics support.
        J Biomed Inform. 2009; 42: 377-381
        • Harris PA
        • Taylor R
        • Minor BL
        • et al.
        The REDCap consortium: building an international community of software platform partners.
        J Biomed Inform. 2019; 95103208
        • Tong A
        • Sainsbury P
        • Craig J.
        Consolidated criteria for reporting qualitative research (COREQ): a 32-item checklist for interviews and focus groups.
        Int J Qual Health Care. 2007; 19: 349-357
        • Sandelowski M
        • Docherty S
        • Emden C.
        Focus on qualitative methods. Qualitative metasynthesis: issues and techniques.
        Res Nurs Health. 1997; 20: 365-371
        • Braun V
        • Clarke V.
        Using thematic analysis in psychology.
        Qual Res Psychol. 2006; 3: 77-101
        • Beaver K
        • Williamson S
        • Chalmers K.
        Telephone follow-up after treatment for breast cancer: views and experiences of patients and specialist breast care nurses.
        J Clin Nurs. 2010; 19: 2916-2924
        • Gorlick A
        • Bantum EO
        • Owen JE.
        Internet-based interventions for cancer-related distress: exploring the experiences of those whose needs are not met.
        Psychooncology. 2014; 23: 452-458
        • Hauffman A
        • Alfonsson S
        • Igelström H
        • et al.
        Experiences of internet-based stepped care in individuals with cancer and concurrent symptoms of anxiety and depression: qualitative exploration conducted alongside the u-care adultcan randomized controlled trial.
        J Med Internet Res. 2020; 22: e16547
        • Igelström H
        • Hauffman A
        • Alfonsson S
        • et al.
        User experiences of an internet-based stepped-care intervention for individuals with cancer and concurrent symptoms of anxiety or depression (the U-CARE AdultCan Trial): qualitative study.
        J Med Internet Res. 2020; 22: e16604
        • Zhu J
        • Ebert L
        • Guo D
        • et al.
        Mobile breast cancer e-support program for chinese women with breast cancer undergoing chemotherapy (Part 1): qualitative study of women's perceptions.
        JMIR MHealth UHealth. 2018; 6: e85
        • Chan M-F
        • Ang E
        • Duong MC
        • et al.
        An online Symptom Care and Management System to monitor and support patients receiving chemotherapy: a pilot study.
        Int J Nurs Pract. 2013; 19 (Suppl): 14-18
        • Crafoord M-T
        • Fjell M
        • Sundberg K
        • et al.
        Engagement in an interactive app for symptom self-management during treatment in patients with breast or prostate cancer: mixed methods study.
        J Med Internet Res. 2020; 22: e17058
        • Fergus KD
        • McLeod D
        • Carter W
        • et al.
        Development and pilot testing of an online intervention to support young couples’ coping and adjustment to breast cancer.
        Eur J Cancer Care (Engl). 2014; 23: 481-492
        • Hubbard G
        • Campbell A
        • Fisher A
        • et al.
        Physical activity referral to cardiac rehabilitation, leisure centre or telephone-delivered consultations in post-surgical people with breast cancer: a mixed methods process evaluation.
        Pilot Feasibility Stud. 2018; 4: 108
        • Maguire R
        • Miller M
        • Sage M
        • et al.
        Results of a UK based pilot study of a mobile phone based advanced symptom management system (ASyMS) in the remote monitoring of chemotherapy related toxicity.
        Clin Eff Nurs. 2005; 9: 202-210
        • McCann L
        • Maguire R
        • Miller M
        • et al.
        Patients’ perceptions and experiences of using a mobile phone-based advanced symptom management system (ASyMS) to monitor and manage chemotherapy related toxicity.
        Eur J Cancer Care (Engl). 2009; 18: 156-164
        • McCall K
        • Keen J
        • Farrer K
        • et al.
        Perceptions of the use of a remote monitoring system in patients receiving palliative care at home.
        Int J Palliat Nurs. 2008; 14: 426-431
        • Goldstein KM
        • Zullig LL
        • Dedert EA
        • et al.
        Telehealth interventions designed for women: an evidence map.
        J Gen Intern Med. 2018; 33: 2191-2200
        • Zhu J
        • Ebert L
        • Wai-Chi Chan S.
        Integrative review on the effectiveness of internet-based interactive programs for women with breast cancer undergoing treatment.
        Oncol Nurs Forum. 2017; 44: E42-E54
        • Montgomery DA
        • Krupa K
        • Wilson C
        • et al.
        Automated telephone follow-up after breast cancer: an acceptability and feasibility pilot study.
        Br J Cancer. 2008; 99: 704-710
        • Post KE
        • Flanagan J.
        Web based survivorship interventions for women with breast cancer: An integrative review.
        Eur J Oncol Nurs Off J Eur Oncol Nurs Soc. 2016; 25: 90-99
        • Slater H
        • Briggs A
        • Stinson J
        • et al.
        End user and implementer experiences of mHealth technologies for noncommunicable chronic disease management in young adults: a qualitative systematic review protocol.
        JBI Database Syst Rev Implement Rep. 2017; 15: 2047-2054
        • Kimman ML
        • Dirksen CD
        • Voogd AC
        • et al.
        Economic evaluation of four follow-up strategies after curative treatment for breast cancer: results of an RCT.
        Eur J Cancer Oxf Engl 1990. 2011; 47: 1175-1185
        • Kim SC
        • Hawkins RP
        • Shah DV
        • et al.
        Understanding how e-health interventions meet psychosocial needs of breast cancer patients: The pathways of influence on quality of life and cancer concerns.
        Psychooncology. 2020; 29: 1704-1712
        • Kugbey N
        • Meyer-Weitz A
        • Oppong Asante K.
        Access to health information, health literacy and health-related quality of life among women living with breast cancer: Depression and anxiety as mediators.
        Patient Educ Couns. 2019; 102: 1357-1363
        • Ryhänen AM
        • Siekkinen M
        • Rankinen S
        • et al.
        The effects of Internet or interactive computer-based patient education in the field of breast cancer: a systematic literature review.
        Patient Educ Couns. 2010; 79: 5-13
        • Ruco A
        • Dossa F
        • Tinmouth J
        • et al.
        Social Media and mHealth Technology for Cancer Screening: Systematic Review and Meta-analysis.
        J Med Internet Res. 2021; 23: e26759
        • Cox A
        • Lucas G
        • Marcu A
        • et al.
        Cancer survivors’ experience with telehealth: a systematic review and thematic synthesis.
        J Med Internet Res. 2017; 19: e11
        • Hopstaken JS
        • Verweij L
        • van Laarhoven CJHM
        • et al.
        Effect of digital care platforms on quality of care for oncological patients and barriers and facilitators for their implementation: systematic review.
        J Med Internet Res. 2021; 23: e28869
        • Piras EM
        • Miele F.
        On digital intimacy: redefining provider-patient relationships in remote monitoring.
        Sociol Health Illn. 2019; 41( (Suppl): 116-131
        • Almathami HKY
        • Win KT
        • Vlahu-Gjorgievska E.
        Barriers and facilitators that influence telemedicine-based, real-time, online consultation at patients’ homes: systematic literature review.
        J Med Internet Res. 2020; 22: e16407
        • Brunton L
        • Bower P
        • Sanders C.
        The Contradictions of telehealth user experience in Chronic Obstructive Pulmonary Disease (COPD): a qualitative meta-synthesis.
        PloS One. 2015; 10e0139561
        • Kapoor A
        • Nambisan P
        • Baker E.
        Mobile applications for breast cancer survivorship and self-management: A systematic review.
        Health Informatics J. 2020; 26: 2892-2905